V & R Learning

1. Client background and needs

Workshop Focus and Category: Cross-Culture (Intercultural Learning), Global Communication, Negotiation and Culture Assessment

Customer Industry: Chinese Global Automotive Group Company (Global Fortune 500 List)

Time: April 2024

Facilitation Language: 80% English +20% Chinese

2. Customer's need analysis and current situation

External factors:

1.The globalization pattern of the automobile industry.

2.Unbalanced supply and demand of international talents.

3. Enterprises have three stages of international export, foreign investment and transnational operations. The motivation is in the foreign investment stage, and the talent requirements for this stage are also different from other stages.

Internal requirements:

1. The company's own globalization development. strategy will face potential joint ventures in the future.

2. Existing talents cannot meet the needs of future international business and projects.

What is international talent:

Refers to compound talents who have transnational work experience, adapt to different cultural atmospheres, have professional qualities, are good at handling relationships with different cultures, and can support and promote the development of overseas business.

1. Source: Combination of internal training (strong stability) + external excavation (with transnational work experience)

2. talent pool selection: Personal wishes + related business needs + actual language ability, etc.

3. V&R Learning's solution

1. Let students understand their own communication and cross-cultural styles through assessment tools. 2. Explain the global cross-cultural style standards and differences through evaluation data. 3. Through on-site exercises and simulations, students can deeply experience and think about cross-cultural communication methods. 4. Introduce the topics about negotiation styles and techniques through scenario (situational) exercises. 5. Carry out actual practical simulation of negotiation skills. 6. Summary and review through game simulation.

3. V&R Learning's solution

1. Let students understand their own communication and cross-cultural styles through assessment tools. 2. Explain the global cross-cultural style standards and differences through evaluation data. 3. Through on-site exercises and simulations, students can deeply experience and think about cross-cultural communication methods. 4. Introduce the topics about negotiation styles and techniques through scenario (situational) exercises. 5. Carry out actual practical simulation of negotiation skills. 6. Summary and review through game simulation.

KEY WORDS:

Cross-Culture (Intercultural Learning), Global Communication, Negotiation, Culture Assessment, Enterprise Globalization

Best Practice #2

Assisting luxury brand to improve leadership

1. Client background and needs

Workshop Focus and Category: Global Leadership, Intercultural Skills, Employee Engagement, Simulation & Case Analysis

Customer Industry: European luxury retail company (Top-end level)

Time: May 2024

Facilitation Language: 100% Chinese

2. Customer's need analysis and current situation

1.The corporate’s business is facing great challenges - sales and profits have dropped by more than 20% compared with last year.

2.The talent skill requirements from the corporate do not have a unified leadership model and curriculum to match the talent development needs.

3.Frontline managers do not have a unified understanding and management methods for employee management, resulting in employees not being able to give satisfactory feedback in accordance with the corporate’s requirements when dealing with clients and business needs.

4.Frontline managers urgently need to master an easy-to-learn, easy-to-use, and easy-to-evaluate employee management course to improve their own cognition and application level, lead the team to improve management level, and get out of the current predicament.

3. V&R Learning's solution

1."Global leadership" is an internal management language actively promoted by the world's top 500 companies. V&R learning has made relevant modules and skill adjustments to provide to enterprises as a starting point for the improvement of the skills of frontline managers of corporates. 2.Through situational simulation, video guidance and pain point topic introduction, participants can empathize and understand the theoretical model and application scenarios of the course. 3.Through efficient classroom interaction, participants can understand and master the knowledge points and application points of the course in theoretical learning and practical exercises, so that the learning outcome is twice the result with half the effort. 4.By mastering a unified management language and skill, participants can reduce communication costs in future management scenarios and improve working efficiency and employee engagement.

KEY WORDS:

Global Leadership

Intercultural Skills

Employee Engagement

Simulation

Case Analysis

Best Practice #3

Helping to improve business English writing skills

1. Client background and needs

Workshop focus and Category:

Email Communication, English Business Writing Skill, English Grammar Explanation, Transposition thinking

Customer Industry: A leading European multinational company in the optical equipment industry

Time: July 2024

Facilitation Language: 80% Chinese + 20% English

2. Customer's need analysis and current situation

1. When delivering presentations, the English expression is not accurate and the expression is not clear.

2. The poor communication in daily work emails or meetings is not only a problem of English skills, but also may be caused by unclear communication structure or logic.

3. The logic of PPT writing is not clear, the English grammar is not accurate, and the conversion from Chinese to English for presentations and reports can’t work smoothly with various departments around the world from the communication point of view.

4. The emails or reports are not rigorous, the expressions are incomplete, the structural levels are lacking and the communication intentions can’t be understood.

5. It is suggested English skill trainings are needed based on the real working scenarios.

3. V&R Learning's solution

1. One-day English business writing skill workshop combining lecture, in-class practice and feedback. 2. Participants learn to systematically create a message that is clear and logical, beginning from the brainstorming phase. 3. How to customize messages to the role and style of the audience. 4. Learn how to use practical tips to make messages in English follow the “4 Cs”(Concise, Clear, Coherent, Credible). 5. Use various structures to meet the needs and knowledge level of the audience. 6. Review real world emails and messages as reference for own tendencies and to identify areas for immediate improvement.

KEY WORDS: English Business Writing

Best Practice #1

Helping a well-known automaker to improve cross-cultural communication and negotiation skills

Best Practice #4

Combining XR virtual reality technology in order to help companies improve their leadership (team communication, collaboration and integration capabilities)

1. Client background and needs Workshop Focus and Category: Leadership, Team Communication, Collaboration and Work, VR technology application in the corporate learning field Customer Industry: A world's largest independent non-listed European enterprise in the testing, inspection, and certification sector Workshop Time (Year): OCT 2024 Facilitation Language: 100% English 2. Customer's need analysis and current situation The customer held an internal meeting and training for the top management of the Asia-Pacific region in Shanghai, China, which lasted nearly a week. In order to integrate the nearly 20-member international team into "ONE TEAM", the customer also elevated the leadership theme of "Teamwork, Collaboration and Communication" to the highest level of the internal meeting. The human resource department of this customer is looking for supports and cooperations from external experts. Hopefully speaking, all participants can enjoy an extremely different experience, feel they are empowered strongly and finally gain what they want with the world's most cutting-edge XR technology. 3. V&R Learning's solution:

Best Practice #5

Helping global technology and travel company improve their cross-cultural communication capabilities

1. Client background and needs Workshop Focus and Category: Cross-Culture (Intercultural Learning), Global Communication, and Culture Style Assessment Customer Industry: A global mobility technology company headquartered in Canada Workshop Time (Year): JUL 2024 Facilitation Language: 80% Chinese and 20% English 2. Customer's need analysis and current situation The company has just taken on a new project in Saudi Arabia. The technical engineer team of the R&D department in Shanghai, China needs to be sent to the country to work with partners from all over the world to complete the designated tasks. During this period, the team will be involved in a lot of cross-cultural and cross-national communication, especially for Saudi Arabia. For this reason, the company's human resources team seeks professional third-party resources in the market to empower and improve this key point. 1. Let participants understand their own communication and cross-cultural styles through assessment tools. Show the communication indicator of Saudi Arabia and explain the details further with them. 2. Explain the global cross-cultural style standards and differences through evaluation data. 3. Through on-site exercises and simulations, students can deeply experience and think about cross-cultural communication methods. 4. Introduce the topics about negotiation styles and techniques through scenario (situational) exercises. 5. Carry out actual practical simulation of communication skills. 6. Summary and review through game simulation. Key Words: Cross-Culture (Intercultural) Learning, Global Communication, Culture Style Assessment, Saudi Arabia

Best Practice #6

Empowering Enterprises to Elevate Their AI Capabilities

1.Client background and needs

Workshop focus and Category：AI application at the corporate level, Artificial Intelligence Generated Content Creator

Customer Industry：A global leading pharmaceutical company from Europe

Time: SEP 2025

Facilitation Language: 100% Chinese

2.Customer's need analysis and current situation

(1)The corporate empowers employees with solid foundational knowledge of artificial intelligence, help them gain an understanding of technological trends and content creation trends in the AI era, and master the operational processes, methods of AI tools as well as the training skills of AI prompt engineering. Combine different application scenarios across industries, job roles and specialties to generate accurate content for industries, job roles and specialties, thereby helping organizations and individuals improve productivity.

(2)The corporate empowers employees to be the proficient mastery of AI-related theoretical knowledge and complex skills in AI tool application, explore practical implementation scenarios, promotion strategies and application (implementation paths) based on the actual conditions of participants' own enterprises, and generate practical value through application.

(3)The coporate wants employees to master the essential teaching skills required for junior and intermediate AI Content Generators, internalize the popularization and application of AI capabilities in organizational talent development, and rapidly promote AI empowerment for business talents in all departments of the organization.

3.V&R Learning's solution

1. Three-Day AI Enterprise Application Workshop Integrating lectures, exercises, hands-on projects, and reviews, this workshop strikes a balance between theoretical knowledge and practical application.

2. Foundation Level: Covers an overview of mainstream AI tools and multi-modal technologies. It delves into the core of Prompt Engineering and advanced reasoning strategies, complemented by hands-on practice in AI-Powered PPT generation.

3. Advanced Level: Focuses on PPT enhancement and the full workflow of AI art design. It deepens the integration of AI with Excel data processing and delivers practical applications for text and visual content across multiple scenarios.

4. Practical Application Level: Analyzes industry and functional AI cases while explaining core methods for Agent construction, workflow, and image flow design. Through guided hands-on practice, participants achieve enterprise-level scenario implementation.

5. Comprehensive Benefits: Balancing theory with practice, the course empowers participants to rapidly master AI skills, enhancing personal efficiency and enabling enterprise digital transformation.

Best Practice #7

Enhance corporate cross‑departmental communication and conflict management competence

1.Client background and needs

2.Customer's need analysis and current situation

3. V&R Learning's solution

The program integrates the 7-Dimension Thinking philosophy with conflict management tools including the Thomas-Kilmann Instrument and the Belbin Team Roles model, enabling participants to achieve sustainable conflict resolution. Training Objectives: a. Broaden Holistic Vision: Help back-end teams understand the overall project operation logic and align with organizational goals;Strengthen awareness of the importance of rapid response to customer needs. b. Enhance Cross-functional Collaboration: Enable teams to flexibly balance routine work and ad-hoc cross-departmental projects and encourage innovative thinking; Promote new collaboration models between departments and with external partners. Expected Outcomes: Back-end staff develop a stronger customer-oriented mindset, with significantly improved response efficiency. Greater agility in handling both planned work and ad-hoc demands. Stronger cross-departmental cohesion, providing more efficient and accurate support to customers.

Workshop Focus and Category: Cross‑departmental Communication & Conflict Management; Team CollaborationIndustry: A European-based global enterprise specializing in high-end materials manufacturing and multi-industry solutions

Time: Dec 2025

Facilitaion Language: 100% Chinese

Economic & Market Pressure: Fiercer industry competition demands faster and more flexible responses to customer needs.

Target Participants: Back-end technical teams: R&D, supply chain management, procurement management, quality assurance, and other related departments.This group generally lacks understanding of front-end sales processes and client engagement scenarios.

Key Challenges: Insufficient awareness of customer-oriented requirements;Difficulty adapting to cross‑departmental collaboration due to established working models;Delayed response and insufficient flexibility to dynamic customer demands.