Cross Department Communication and Conflict Resolution

跨部门沟通及冲突管理

Even with the most advanced, conflict resolution training programmes,many people still find it hard to resolve or prevent conflicts from happening. Some reasons may include Unable to resolve root causes in a conflict

Unable to resolve conflicts in a more systematic way

Unable to avoid unnecessary conflicts;

Unable to find better ways of communicating with people of different behaviours and attitudes;

Unable to get along with colleagues or bosses

V&R Learning's SOLUTION：THINKING IN 7 DIMENTIONS

虚实相学的解决方法：7 维度思考

Having these concerns in mind, the “Cross Department Communication and Conflict Resolution using the 7 Dimensional Thinking” programme combines the Seven Dimensional Thinking skills with conflict resolution tools such as the Thomas Kilmann Instrument and Belbin Team Roles concept to help resolve conflicts in more sustainable ways.

The Seven Dimensional Thinking system is an upgraded version of the Six Thinking Hats®, which has been made more accessible and suitable for the Asian audience.

OBJECTIVES AND GAINS

课程目标和学员收益

After the end of the course, participants will be able to